18.03.2020

Updated BIBUS Spain information on Coronavirus

Dear customers,

Taking into account the situation of the COVID-19 in the world and in particular in Spain and in accordance with the provisions of the health authorities, we inform you that the activity of BIBUS Spain will continue.

In the BIBUS Group we are committed to the health and safety of our employees, business partners, customers and their families. Our company, after adopting measures that limit as much as possible contacts, meetings and visits, maintains its operations and its commitments to customers.

In order to minimize our presence in the company and contact with other people, our sales technicians and customer service staff are at your complete disposal and will do their best to provide you with assistance through all the digital tools available, such as: e-mail, telephone, video calls, etc.

To date, all our major suppliers have confirmed that they continue to produce and supply the products ordered within the confirmed time frame. However, we must take into account the logistical problems that may arise from the closure of borders or future new regulations. In this sense it is more important than ever that you can anticipate by sending us your 3/6 month forecasts as well as your firm orders so that we can adapt our stock level to your needs in the short and medium term. As nobody can predict how the health situation in Europe will be in the upcoming weeks, it is essential that communication is as efficient as possible.

Our main task is to continue helping you and attending to your needs as normal and we are at your disposal through all our channels.

According to the evolution of the situation and the decisions of the health authorities, we will update the information if necessary.

From BIBUS Spain, we encourage you to respect the indications of the competent authorities, with regard to the health of all. We firmly believe that together we can minimize the risk of contagion and try to stop its rapid expansion.

Together we will work to get out of this situation as quickly as possible.

If you have any questions, please do not hesitate to contact us.

BIBUS Spain Team